Fetch Storage (http://www.fetchstorage.com), the only provider of full service property storage to Boston-area homes and business, today announced a 200% increase in student customers from 2005 to 2006. This rise is attributed to returning customers and referrals, and led Fetch Storage to make important changes to its website to meet the needs of an Internet-savvy generation.
Features added to the Fetch Storage website include the convenience of on-line scheduling of pick-ups and deliveries, real time price quotes, and simple account registration. For the consumer who prefers a 'click and go' experience, or the business that schedules frequent deliveries, these changes save time and provide an easier means of managing the delivery of stored items.
"Our customer base, especially students, wants ease of use," notes Brian Farrell, general manager, Fetch Storage. "Fetch Storage is more than just another self-storage service. We give students the ability to 'sort through' belongings online, to create a list of items to be delivered, and to schedule a delivery within 24 hours. Our business model is predicated on service and our ability to respond quickly to customer needs." While most customers prefer to use the online scheduling options available, all prospective and active clients have the ability to make inquiries and place orders by phone or email.
Ease and Convenience Creates New Storage Service
For more than three years, Fetch Storage has served the consumer and commercial markets of metropolitan Boston and its immediate suburbs with an entirely new way to store belongings.
Arriving at a customer's home or office, Fetch Storage employees help organize belongings, bar code every item and then move them to its secure storage facilities. Once in storage, clients receive an inventory listing each item stored. From this list, customers can select individual items or boxes for delivery as needed, whenever needed.
According to Farrell, "We appeal to students who arrive at the start of school with a vast array of personal belongings - sports equipment, like bikes and skis, seasonal clothing, excess furniture, etc. - and find their dorm room or apartment storage space can't accommodate the volume of items. Our ability to offer students quick, easy access to items needed seasonally or periodically appeals to both visiting students, students traveling overseas for a semester, as well as traditional undergraduate and graduate students who make Boston their home for an extended period of time."
Students simply call or 'click' anytime to identify those items they want retrieved, and request a delivery right to their dorm room or apartment. Fetch Storage can deliver a specific item or an entire room of furniture and accessories.
Fetch Storage offers safe and convenient storage that is "out of the way and right at one's fingertips," with benefits that include:
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